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Passenger Help Point

Passenger Help Point

material:Stainless steel 304

Passenger help points are walkie-talkies that are specifically set up in public. Use this passenger help point to quickly get help from the relevant staff.The Emergency Passenger Help Point is a specially designed help point for large public places such as subways, trains, and bus stations.

passenger help point description

     The passenger help point uses a one-touch communication method and has a hearing aid function, which greatly guarantees the communication quality.


        * Industrial standard design 

        * Supper good sound clarity during conversation 

        *Support standard Session Initiation Protocol(SIP), RFC 3261 *Remote software upgrade, configuration and mornitoring 

        *POE: 15W/12V without induction loop

        *POE+: 30W/12V without induction loop

        *POE++:60W/12V with induction loop

        *DC12V 5A(12V 60W):60W/12V with induction loop

        *IP66 vandal resistant marine grade stainless steel faceplate 

        *LED indicator 

        *Echo cancellation

Standard size:

passenger help point size and installation


EN55022: emissions                                         EN55024immunity

Ingress Protection: GB4208-93 IP66 FCC        ITU-T Recommendations K21

EMCEN50121(Railway application-Electromagnetic Compatibility)


Unit size:160*240*42mm  Unit: N.W:1.2KG 

1pcs packing box size: 325*235*175mm    Unit N.W:1.2KG  Unit  G.W:1.5KG 

12pcs in 1 outer Carton box: size: 730*390*340mm  N.W:14.4KG  G.W:35KG 

==>>>> Product Specification
Model KNZD-009-IPIL
Construction Stainless steel 304
Dimensions(W* H*D) 230*340*50mm
Weight 1.8kg
Operating Temperature -40°F to +158°F/ -40℃ to +70℃
Relative Humidity Up to 95% non-condensing
Protection IP56, vandal-resistant and water-resistant design
Communication Full duplex 2-way hands-free communication
Call Control Signaling VOIP SIP Info(DTMF), RFC 2833(DTMF)
Audio Codes G.711, G.722, G.729
Power Power over Ethernet, IEEE802.3af, Class 0 Local power,12VDc,Idle 2W, Max 10W
Auxiliary Contacts 1 Aux Output, dry contact Contact Ratings Load: Resistive load Rated load:0.3 A at 125 VAC; 1 A at 30 VDC Rated carry current:1A Max.switching voltage:125 VAC,60VDC Max.switching current:1A
Network 10/100 BaseTX Ethernet, RJ45 connectors, Cat5e or better
LAN Protocols Power over Ethernet(PoE,802.3af), WLAN(IEEE 802.3af), Network Access Control(IEEE 802.1x),STP(IEEE 802.1d), RSTP(IEEE 802.1d-2004)
Programming Non-volatile flash memory programming and configuration through Web GUI
Management and Operation DHCP and static IP, remote automatic software upgrade, centralized monitoring, status LED
Echo cancellation code G.167/G.168

==>>>>Telephone System
passenger help point system
passenger help point optional

==>>>>Product Application

==>>>>Product Detailed Pictures
emergency intercom 

==>>>>Product Video

==>>>>Please Email US marketing@koontech.com

This product model:KNZD-09IPIL